Contact Us
Got a question about something you read on thismamamakesstuff.com, spotted an error, or want to flag a change at one of the sweepstakes casinos we cover? This is the right place. We review new sweepstakes casinos, track welcome offers, and try to keep our comparisons current, but this space moves fast — operators change eligible states, adjust Gold Coin and Sweepstakes Coin bonuses, and update redemption rules regularly. If something on the site looks out of date, we want to know.
How to reach us
You can email us at [email protected] for general questions, corrections, partnership enquiries, or feedback on any review or ranking. We read every message and aim to reply within a couple of business days. Please note we're a comparison site, not a sweepstakes casino operator — we can't process redemptions, verify your identity, or resolve account issues on your behalf.
What we can help with
- Corrections to a review, offer detail, or state-eligibility list
- Questions about how the sweepstakes model or Sweeps Coin redemption generally works
- Feedback on a platform's game library, promotions, or loyalty programme
- General questions about how we assess and rank the sites listed on thismamamakesstuff.com
- Suggestions for sweepstakes casinos or topics you'd like us to cover
What to contact the operator about instead
For anything tied to your own account, Sweepstakes Casinos isn't the right contact — that has to go through the sweepstakes casino itself, since we don't hold your account details or process transactions. This includes:
- Redeeming Sweeps Coins for prizes, or checking a redemption's status
- Identity verification (KYC) — submitting a government-issued ID or proof of address
- Deposits, purchases of Gold Coin packages, or payment issues
- Closing an account or requesting a self-exclusion
- Disputes over bonus terms, wagering conditions, or a specific promotion
Each operator lists a support channel — usually live chat or email — inside its own site or app. Check the terms and conditions page on the platform in question for the correct contact route and current processing times, since these vary by operator and can change.
Before you email us about a specific offer
We verify what we can at the time of publishing — eligible states, headline welcome offers, and editorial ratings for sites like Spinblitz, Crown Coins, and Lone Star, among others we cover. Even so, sweepstakes casinos can update their terms, redemption thresholds, or state availability without much notice. If you spot a mismatch between what we've published and what an operator currently shows, tell us the platform name, the page you saw it on, and what's changed — that's the fastest way for us to check it and update the page.
A note on what Sweepstakes Casinos is and isn't
Sweepstakes Casinos is an independent comparison and review resource. We don't run any of the sweepstakes casinos listed on this site, and we're not able to guarantee outcomes, redemption amounts, or processing times for any platform. Sweepstakes casinos use a promotional model built around Gold Coins for play and Sweeps Coins for potential prize redemption, and participation generally doesn't require a purchase — legitimate operators offer a free entry method alongside any paid coin packages. Availability varies by state, some states restrict or prohibit this model entirely, and the rules can change, so always check an operator's own terms before signing up. If you'd like more background on how we approach this, our About Us page covers who we are and how we review sites, and our Responsible Gambling page has resources if you have concerns about your own play or someone else's. Our Terms and Conditions page covers how this site itself operates.
Reaching out with feedback
If you've played on a platform we've reviewed and your experience didn't match what we described — better or worse — let us know. Reader feedback is one of the main ways we catch outdated information, whether that's a welcome bonus that's changed, a state that's been added or dropped from an operator's eligibility list, or a support process that's slower or faster than expected. We can't verify every claim a reader sends us, but recurring feedback on a specific issue helps us prioritise what to double-check first.
For everything else — a general question, a correction, or just something you think we got wrong — email [email protected] and we'll get back to you.